The stay for a specific date cannot be cancelled.
Reservations can only be changed up to 14 days in advance.
In case of a later change or no-show, the voucher will be forfeited without refund.
Such a voucher cannot be refunded.
Within 14 days prior to your stay, in the event of sudden illness or other serious event, we may re-offer your reserved room to other interested parties.
However, if your room cannot be reoccupied within that period, the voucher will be forfeited without refund.